- Home
- Home
These Vendor Terms and Conditions (“Agreement”) establish the legal framework for tuition centres and educational providers (“Vendor,” “Centre,” “you”) utilizing the Brightly Education platform. This Agreement is an electronic contract between you and Brightly Education Pte. Ltd. (“Brightly,” “we,” “us,” “our”), the operator of brightlyeducation.com.
By registering an account, listing your services, or accepting bookings through the platform, you agree to be bound by these terms.
1. Platform Verification and Eligibility
1.1 Business Registration: You must be a legally registered business in Singapore. Upon registration, you must provide a valid Unique Entity Number (UEN) issued by the Accounting and Corporate Regulatory Authority (ACRA).
1.2 Regulatory Compliance: Where applicable, the Centre must be registered with the Ministry of Education (MOE) and comply with all laws regarding the operation of an educational institution, including the deployment of qualified teaching staff.
1.3 Right to Audit: Brightly reserves the right to request official documentation (e.g., ACRA Bizfile, MOE certificates) at any time to verify the legitimacy of your Centre. Failure to provide such documents may result in immediate account suspension.
2. Commission, Fees, and Payouts
2.1 Commission Rate: Brightly charges a standard platform commission of 15% per successful booking or enrollment processed through the platform.
2.2 Calculation of Fees: The 15% commission is calculated based on the gross transaction value of the booking (including any applicable taxes or material fees charged at checkout). The remaining 85% of the booking value will be remitted to the Centre.
2.3 Payment Processing: All transactions are processed via our designated third-party payment gateway. Vendors must agree to the sub-merchant terms of service of the payment provider to receive payouts.
2.4 Payout Schedule: Cleared funds, minus the 15% platform commission, will be disbursed to the Centre’s verified corporate bank account according to the platform’s standard payout schedule (e.g., within [Insert Number] business days of the transaction).
2.5 Refunds and Chargebacks: In the event of a parent-initiated refund or bank chargeback, the Centre bears full financial liability. Brightly reserves the right to deduct refunded amounts and associated dispute fees from future platform payouts.
3. Non-Circumvention Policy
3.1 Exclusive Booking: For any parent or student lead that originates from or is discovered via brightlyeducation.com, the Centre agrees to process the initial booking and transaction strictly through the Brightly platform.
3.2 Prohibition on Bypassing Fees: The Centre shall not encourage, request, or allow users to complete their initial enrollment outside the platform in an attempt to bypass the 15% commission fee.
3.3 Violation Penalty: Breaching this non-circumvention clause will result in immediate termination of the Centre’s account and potential legal action to recover lost platform fees.
4. Listing Accuracy and Content Ownership
4.1 Accuracy of Listings: You are solely responsible for ensuring that all uploaded content—including class schedules, pricing, subject offerings, tutor credentials, and venue details—is accurate and current.
4.2 Intellectual Property: By uploading text, logos, and images to the platform, you grant Brightly a non-exclusive, worldwide, royalty-free license to display, modify, and distribute this content for the purpose of marketing your Centre and the platform.
4.3 Prohibited Content: Listings must not contain misleading guarantees, false credentials, defamatory statements about competitors, or copyright-infringing materials.
5. Service Delivery and Platform Relationship
5.1 Independent Service Provider: Brightly acts exclusively as a marketplace intermediary facilitating the connection between parents and tuition centres. We are not an educational provider, employer, or joint venture partner of the Centre.
5.2 Dispute Resolution: The Centre remains solely responsible for the delivery of the educational service. Any disputes regarding teaching quality, curriculum, or scheduling must be resolved directly between the Centre and the parent.
6. Personal Data Protection (PDPA)
6.1 Data Handling: When receiving parent or student information through Brightly for a booking, the Centre agrees to strictly comply with Singapore’s Personal Data Protection Act (PDPA).
6.2 Restricted Use: The Centre shall only use personal data obtained through the platform for the sole purpose of fulfilling the educational service booked. You may not sell, distribute, or utilize this data for external marketing campaigns without the explicit, written consent of the individual.
7. Account Suspension and Termination
7.1 Termination by Vendor: You may terminate this agreement at any time by unpublishing your listings and closing your account, provided all outstanding paid bookings have been fulfilled or properly refunded.
7.2 Termination by Brightly: We reserve the right to suspend or permanently terminate your account without prior notice if you violate any terms of this Agreement, engage in fraudulent activity, or receive excessive parent complaints.
8. Limitation of Liability and Governing Law
8.1 Limitation of Liability: To the maximum extent permitted by law, Brightly shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability to you for any claim arising out of this Agreement shall not exceed the total commission fees collected from your Centre in the twelve (12) months preceding the claim.
8.2 Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the Republic of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.